facebook dm automation

New! Facebook and Instagram DM automation

November 09, 20241 min read

🚀 Big News: Your Healthcare Practice Just Got a 24/7 Digital Receptionist

Today's a special day.

We're dropping something massive at HeyDr: Facebook and Instagram DM automation.

Here's the deal in plain English

You know how your patients slide into your DMs at 2 AM asking about appointment slots?

Or that feeling when you come back to 50+ unread messages on Monday morning?

Yeah, that stops today.

What's in the box?

24/7 Message Handling

Your practice is now officially running round the clock (sort of).

While you're catching Z's, our automation is catching leads.

Every message gets an instant response. No ghosting your patients anymore.

Smart Routing That Actually Works

Not all messages are created equal.

Someone asking about your working hours? Automated response.

Complex medical query? Straight to your team.

It's like having a mini-AI receptionist who never takes coffee breaks.

The best part? It's stupid simple

  • Plug it into your Facebook and IG

  • Set your responses once

  • Watch your inbox handle itself

Why this matters

Here's the thing - social media isn't just for sharing before/after pics anymore.

It's where your patients LIVE.

And they expect answers faster than a TikTok trend dies.

That's why we built this.

What's next?

If you're already a HeyDr user, this feature is live in your dashboard right now.

Go play with it or contact your customer success manager.

Not on HeyDr yet?

Well... maybe it's time we changed that. 😉

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