Turn more inquiries into new patients
The AI assistant that answers questions and books patients |
Supported by
The Problem
Missed inquiries hurt your revenue
It's Saturday. A potential patient tries to book an appointment, but no one answers. By Monday, they have booked elsewhere.
After-hours inquiries
Patients reach out after work, get no response, and move on
Messages get buried
Requests arrive across phone, WhatsApp, social DMs, email, and website chat
Staff on a break
Lunches, office work, and in-room patients leave new requests unattended
HBR found the average response time to online inquiries is 42 hours, and 23% never received a response at all.
The Solution
AI answers and books the patient
It's Monday morning. You see 3 new bookings. HeyDr answered patient inquiries over the weekend and booked appointments.
Always on
Handles concurrent inquiries. Never sick or on a break
Books appointments
Real-time calendar sync, no double bookings
Recovers revenue
Turns patient attention into scheduled appointments
A study designed with an MIT professor found qualification odds dropped by up to 95% after the first 5 minutes.
How It Works
Never miss a patient inquiry again
HeyDr handles every patient request, anytime, anywhere.
AI Router
Checks Availability
after hours
AI Agent
AI Booking
Human Desk
Manual Booking
89% of patients want online or mobile scheduling. HeyDr responds instantly in the channel they prefer and moves them toward a booked appointment.
Unified Inbox
One inbox for all your messages
Front desk juggles 5 apps while leads get cold? HeyDr puts every message on one screen. AI handles replies, your staff handles relationships.
Bring multi-channel chaos into focus
Website chat, WhatsApp, Instagram, Messenger, and email messages land in one view.
Reply instantly, keep the human touch
Let AI draft, auto-send, pause, or hand off by channel so the team stays in control.
Know exactly who to answer first
Overdue replies, no-shows, and follow-ups stay visible. Nothing falls through the cracks.
Most buyers contact multiple providers. If your team is buried across channels, the fastest clinic gets the first real shot.
Maya R.
Booked for Tue 10:30 AM
Daniel P.
Booked for Wed 2:00 PM
Sofia L.
Booked for Thu 9:15 AM
Revenue at risk
$5,240
7 patients at risk
No ShowMaya R.
Booked for Tue 10:30 AM
Daniel P.
Booked for Wed 2:00 PM
Sofia L.
Booked for Thu 9:15 AM
Ben K.
Booked for Fri 1:45 PM
Revenue at risk
$5,240
7 patients at risk
No ShowMaya R.
Instagram · New patient
AI booked the consult
Tuesday at 10:30 AM was added to the clinic calendar.
Insurance Eligibility
Check insurance before booking
HeyDr can help check eligibility across 3,600+ payer connections before a patient lands on the calendar.
Answer insurance questions earlier
Help patients understand eligibility before your team spends time chasing details.
Book with fewer surprises
Spot inactive coverage, unclear benefits, or missing payer details before the consult.
Give staff the context they need
Surface eligibility signals inside the patient workflow so the front desk can move faster.
Payer coverage
3,600+
payer connections across the networks patients already bring to your practice
Payer coverage examples
U.S. payer network
Radical Transparency
See how much revenue AI rescued
Most clinics have no idea how many inquiries they miss. HeyDr shows exactly how many requests, bookings, and revenue AI recovered.
Revenue at risk
See the exact dollar value of active opportunities that still need attention before they are lost.
Pipeline by source
Track which channels create qualified demand, booked visits, won revenue, and lost opportunities.
AI impact
Measure AI-booked appointments, captured opportunity value, and staff time saved.
101
Measured inquiries
$750.5K
79 opps x $9,500 avg
78% opp rate
$85.5K
9 lost opps
11% lost
$266K
28 active opps
35% at risk
$190K
20 active opps
25% advanced
$399K
42 won opps
53% won
Booking attribution
42 booked31
AI via HeyDr
11
Human via HeyDr
101
$750.5K
$85.5K
$266K
$190K
$399K
Booking pipeline
From channel to timing to outcome
1. Channels
2. Timing
3. Outcome
Engineered to fill chairs
Sounds Human
No robotic scripts. The AI understands medical terminology and holds natural, empathetic conversations.
Syncs With Your Calendar
Books patients straight into your existing software in real time. Zero manual data entry, zero double bookings.
Protects Your Revenue
Always on duty, turning after-hours inquiries and buried messages into appointments.
Supported Languages
No language barriers
Patients can speak in their preferred language. Your AI agent understands and responds instantly.
Integrations
Plays nice with your tools
Seamlessly connects with the software you already use.
Don't see your system? No worries—we integrate with 8,000+ apps. If you use it, we can connect.
Fast Setup
Go live in about 20-30 minutes.
Connect your calendar, website chat, social inboxes, and voice routing. HeyDr can start answering once your core channels are connected.
Hours of setup meetings.
Days and weeks to go live.
High upfront setup fees.
20-30 minute guided setup.
Connect calendar + channels.
No setup fees.
What Data We (Never) Collect
Our analytics database only tracks Operational Metadata, never Protected Health Information (PHI).
Collect (Operational Data)
- Inquiry duration
- Time of inquiry
- Latency / Response Time
- Path (e.g., Schedule vs. Billing)
- Success Rate (Booked vs. Not Booked)
Don't collect (PHI)
- Patient Name
- Patient Contact Details
- Date of Birth
- Medical Condition
- Email Address
- Sentiment (e.g., Frustrated)
- Audio transcripts with PII
Frequently Asked Questions
Everything you need to know about setting up your AI agent.
Do I need to change my clinic phone number for voice inquiries?
Does it sound like a typical robotic answering machine?
Can it actually book appointments on my calendar?
Can HeyDr verify insurance?
What if a patient reaches out with an emergency?
How long does it really take to set up?
Fill your calendar without hiring more staff
Test our AI brain completely risk-free. Zero setup fees, zero hidden costs, zero missed patients.
