AI copilot formedical front desks
Less chaos.More bookings.
HeyDr triages inquiries, books
patients, and follows up
and follows up |
Supported by
The Problem
Slow replies cost bookings
A patient reaches out while your team is MIA. Without a quick answer, they book elsewhere.
After-hours inquiries
Patients reach out when the clinic is closed
Messages get buried
Requests compete across every channel
Busy front desk
Patient care leaves new inquiries waiting
Data from nearly 3.5 million sales leads shows that calling within one minute was associated with a 391% higher conversion rate than calling later.
The Solution
AI answers instantly and books the patient
HeyDr handles inquiries while your team can't respond, answering questions and booking appointments.
Always on
Responds whenever patients reach out
Books appointments
Finds a time and updates the calendar
Recovers revenue
Turns patient interest into bookings
Harvard Business Review found that companies that replied to online leads took 42 hours on average. HeyDr answers immediately, giving your clinic a head start.
How It Works
Never miss a patient inquiry again
HeyDr handles every patient request, anytime, anywhere.
AI Router
Checks Availability
after hours
AI Agent
AI Booking
Human Desk
Manual Booking
89% of patients say the ability to schedule anytime, online or on mobile, matters. Make the next appointment easier to secure.
Unified Inbox
All your messages.
In one place.
Front desk juggles 5 apps while leads get cold? HeyDr puts every message on one screen. AI handles replies, your staff handles relationships.
Bring multi-channel chaos into focus
Website chat, WhatsApp, Instagram, Messenger, and email messages land in one view.
Reply instantly, keep the human touch
Let AI draft, auto-send, pause, or hand off by channel so the team stays in control.
Know exactly who to answer first
Overdue replies, no-shows, and follow-ups stay visible. Nothing falls through the cracks.
60% of patients want more digital and mobile ways to engage with providers. Keep your connected conversations together in one inbox.
REVENUE ANALYTICS
Stop guessing why your calendar isn’t full
See where patients are falling through the cracks, how much revenue is at risk, and exactly what your team should do next.
Revenue you can still recover
See the exact dollar value of active opportunities that need attention before they’re lost.
Smart patient prioritization
See the highest-priority patients so your team always knows who to contact next.
See your AI ROI
Track AI-booked appointments, captured revenue, and staff time saved.
Firms with highly aligned customer-facing teams reported 2.4× higher revenue growth.
PATIENT ENGAGEMENT
The right follow-up, at the right time
Stay connected with patients who need another nudge, without asking your team to chase every open thread.
Follow up with purpose
Create WhatsApp sequences for qualified inquiries, missed visits, and treatment proposals.
Respect every patient's choice
Consent checks, sending hours, and stop-on-reply rules keep outreach relevant.
See what brings patients back
Track delivery, replies, booking-link opens, and attributed appointments.
Of sales leads that eventually converted, 52% were first reached after the initial call. Yet 50% of leads never received a second call. One missed call should not end the conversation.
AI CONTROLS
AI that works on your terms
Set when HeyDr replies, when it waits, and when your team takes over across your patient channels.
Choose how AI helps
Set the response mode for messaging and email, then tune each supported channel.
Make handoffs predictable
Choose how long AI pauses after a staff member replies and when it resumes.
Keep your team in control
Review channel behavior and appointment handling from one clear workspace.
In sales-lead research, a call at five minutes had 10× the contact rate of a call at ten. When enabled, HeyDr can respond immediately while your team stays in control.
SMART SCHEDULING
A fuller calendar, without the back-and-forth
Patients can book, cancel, or reschedule while HeyDr handles confirmations.
Let patients choose an open time
Share a booking link with availability that follows your clinic's calendar rules.
Handle changes without phone tag
Patients can cancel or reschedule from their appointment link.
Keep everyone on the same page
Send confirmations and update the connected calendar when a visit changes.
Insurance Eligibility
Verifies insurance eligibility instantly
HeyDr can help check eligibility across 3,600+ payer connections before a patient lands on the calendar.
Payer coverage
3,600+
payer connections across the networks patients already bring to your practice
Payer coverage examples
U.S. payer network
Answer insurance questions earlier
Help patients understand eligibility before your team spends time chasing details.
Book with fewer surprises
Spot inactive coverage, unclear benefits, or missing payer details before the consult.
Give staff the context they need
Surface eligibility signals inside the patient workflow so the front desk can move faster.
Engineered to fill chairs
Sounds Human
No robotic scripts. The AI understands medical terminology and holds natural, empathetic conversations.
Syncs With Your Calendar
Books patients straight into your existing software in real time. Zero manual data entry, zero double bookings.
Protects Your Revenue
Always on duty, turning after-hours inquiries and buried messages into appointments.
Supported Languages
No language barriers
Patients can speak in their preferred language. Your AI employee understands and responds instantly.
Integrations
Plays nice with your tools
Seamlessly connects with the software you already use.
Don't see your system? No worries—we integrate with 8,000+ apps. If you use it, we can connect.
Fast Setup
Go live in ~20 minutes
Connect your calendar, website chat, social inboxes, and voice routing. HeyDr can start answering once your core channels are connected.
Hours of setup meetings.
Days and weeks to go live.
High upfront setup fees.
20-30 minute guided setup.
Connect calendar + channels.
No setup fees.
What Data We (Never) Collect
Our analytics database only tracks Operational Metadata, never Protected Health Information (PHI).
Collect (Operational Data)
- Inquiry duration
- Time of inquiry
- Latency / Response Time
- Path (e.g., Schedule vs. Billing)
- Success Rate (Booked vs. Not Booked)
Don't collect (PHI)
- Patient Name
- Patient Contact Details
- Date of Birth
- Medical Condition
- Email Address
- Sentiment (e.g., Frustrated)
- Audio transcripts with PII
Frequently Asked Questions
Everything you need to know about setting up your AI employee.
Do I need to change my clinic phone number for voice inquiries?
Does it sound like a typical robotic answering machine?
Can it actually book appointments on my calendar?
Can HeyDr verify insurance?
What if a patient reaches out with an emergency?
How long does it really take to set up?
Fill your calendar without hiring more staff
Test our AI employee completely risk-free. Zero setup fees, zero hidden costs, zero missed patients.
